Dawn Phillips serves as the Associate Chief Human Capital Officer for Policy, Performance and Learning. This includes providing HR policy and oversight for all Treasury bureaus and serving as the Chief Learning Officer which involves policy guidance and oversight for the management of all learning, development, and training activities in the Department, including the Treasury Executive Institute.
Formerly she was the Senior HR Advisor in the Department of the Treasury’s Office of the Deputy Assistant Secretary for Human Resources and Chief Human Capital Officer. As the Senior HR Advisor she led the effort to build Treasury’s Human Capital Community and close competency gaps for Human Capital practitioners. As a result of this effort she received a Distinguished Service Award for Human Capital Management by the Training Officer’s Consortium in 2012. This effort also led to being recognized as a Human Capital Innovator by the Center for Human Capital Innovation in 2011. Her work to transform the HR workforce included the cross-agency effort that led to the establishment of HR University through the CHCO Council.
Before returning to the Treasury Department in February 2010, Dawn was the Human Resources Officer for the US Fish and Wildlife Service in the Department of the Interior. She was with the organization for 6 years where she dealt with major HR challenges and change management initiatives such as competitive sourcing, tele-work implementation, and organizational realignment. She was recognized by the bureau for her work to bring a customer focus to HR by designing and implementing innovative processes such as Competency Assessment to Recruit and Retain Talent or CARRT.
Most of her 25 year career in Federal HR has been with the Departments of the Interior and Treasury. Her work experience has been in Learning and Development, Classification, Organizational Development, Performance Management, and supervision and management.