Ms. Heidi Sheaffer, a member of the Senior Executive Service, has more than 20 years of national and global-level program and business operations experience. She is responsible for Department-wide policy and oversight of all aspects of Human Capital Management including: talent acquisition, development and sustainment, labor and employee relations, strategic workforce and succession planning, executive and scientific resources, diversity management, data analytics and management, and equal employment opportunity, among other things.
Prior to joining the federal government, Ms. Sheaffer was an independent auditor for a private corporation.
Ms. Sheaffer began her government career in 1994 as a fiscal oversight auditor travelling domestically and abroad for the Bureau of Naval Personnel. In 1995, she moved to the Navy’s Central Nonappropriated Fund to assume the duties of Comptroller for the Quality of Life program. In 1999, she transferred to the Policy Division as a Planning and Special Programs manager maintaining the Navy’s Morale, Welfare, and Recreation Strategic Plan. From 2000 to 2007, she served as the Regional Quality of Life Program Director and Business Service Office Manager for 22 installations within the Southeast Region. She was responsible for the leadership, direction, efficiency, and effectiveness of all regional Quality of Life programs.
Ms. Sheaffer moved to the Department of Health and Human Services in 2008, when she was appointed as a limited term SES in February of 2012. She served as the Human Resources Transformation Program Manager to the Deputy Assistant Secretary (DAS), Office of Human Resources (OHR) during HHS’s OHR transformation initiative in charge of standing up six HR centers. In August of 2012, she was appointed the HHS OHR Associate Deputy Assistant Secretary and has been acting as the HHS OHR Deputy Assistant Secretary since May 2013.
Ms. Sheaffer is a native of Pittsburgh, Pennsylvania. She has a Bachelor of Science in Business Administration (Accounting) from Robert Morris College, a Masters in Business Administration from Regis University and is in the process of completing a Masters in Public Health. She is a certified Six Sigma Black Belt with the American Society of Quality and a certified Lean Six Sigma Green Belt. She has served on numerous change management, organizational cultural effectiveness, process improvement, and customer oriented enterprise boards. She instituted a regional Center of Excellence and trained more than 1,000 employees world-wide in customer feedback and statistical analysis, balanced scorecard, capacity analysis, Lean Six Sigma methodology, and has facilitated the Franklin Covey 7 Habits of Highly Effective People course. She was also recognized for significant contributions and assisting in the writing of Chasing Change: Building Organizational Capacity in a Turbulent Environment; Copyright 2009 by John Wiley & Sons Inc.